|
Last email, I asked you about any interest you might have in a webinar series—short, interactive, free sessions on a subject of interest to visitor experience and interpretation professionals. The response was pretty encouraging—so we're gonna do it. Have a look below. See you at the first one, May 1.
|
While you're clicking, take a look at three new blog posts, below. I hope you find something there that resonates with the work you do.
|
Thanks for reading. I appreciate it.
|
|
|
|
|
|
This Webinar Has 26 Minutes
|
|
|
Welcome to a new, informal professional development series. Every month or so (depending on my erratic self-employment schedule), I’ll host a 26-minute free webinar to help you do your job more efficiently—and maybe even more enjoyably.
|
|
|
|
|
|
Designing for the Johnsons
|
|
A visitor persona is a fictional character based on real-world data. It gives you a face and a name for a whole segment of people. Instead of saying “we’re designing for urban families with middle incomes and two or more kids,” you say, “we’re designing for the Johnsons.”
|
|
|
|
|
|
What would it take for you to feel consulted?
|
|
If you read my posts regularly, you’ll know that I do a lot of community engagement. When doing interpretive master planning or exhibition design, it’s becoming standard to consult with your partners and other communities. Generally, we engage anybody who fits into these categories: Anybody whose lives are affected by what we’re building or doing (neighbours, business owners, Indigenous communities, …
|
|
|
|
|
|
The Capacity Problem
|
|
In project planning, “capacity” has become a catch-all term to describe the resources we have to work with. But what does it actually mean? And why do we keep hiding behind it?
|
|
|
|
|
|
|