Defining standards for personal interpretive programs This is part two . You should probably start with Part One, here. A few years ago, I was approached by one of the premier interpretive facilities in western Canada. The director of visitor experience had just hired a new manager of interpretation who was young and brilliant. With the change …
It’s all about the fun of discovery I just spent seven months living in a floating seniors’ facility. It was a blast. Well, to be technically correct, it was a cruise ship and I was a guest presenter. Each cruise lasted about 14 nights, and before we sailed, I would look at the demographic breakdown of …
This is the third piece in a series of instalments about social science for interpreters, and interpretive planners, and visitor experience professionals. Find the first instalment here. There are many ways of understanding our audiences and segmenting them into groups. Do these look familiar to you? Demography: What life stage are your visitors (age, family and …
Here’s an interpretive panel on the outskirts of Adelaide, Australia: Let’s address the obvious, first. What on EARTH is a wurly? Let’s ask Wictionary. wurly (plural wurlies) An Australian indigenous shelter made from small branches with leaves still attached. Phew, I’m glad that’s out of the way. Now, before we get all shirty about the use of jargon in interpretive panels, we should look at …
Editor’s note: This is part two of a series, Understanding Our Audiences, intended for anyone who does planning in the interpretive or visitor experience sectors. You can find the first instalment here. It all sounds like marketing-speak. In fact, it’s pure old-school interpretation. Market segmentation is based on the idea that your behaviour and your tastes …
Read more “Segmentation, Profiling and the Role of Free Will”
What do you really know about your audiences? An introduction to market segmentation in the Visitor Experience sector.
Defining Standards for Personal Interpretive Programs I’ve had the opportunity, over the last few years, to do a great deal of traveling. I’m up to 54 countries and counting now, though my time in each has been tantalizingly brief. And as I travel, I manage to attend quite a few interpretive programs. I think it’s …
Read more “Quantifying Sparkle: Standards in Personal Programs”
Bit of an interpretive whoopsie at the Royal Botanical Gardens, Sydney. I really sympathize: if you draft or design interpretive panels for a living, sooner or later you’ll send something to the print shop with a big old mistake in it. Always, always, always have somebody else proofread your work. sentence (ˈsɛnt(ə)ns) a set of words …