interpretive planner logo, don enright
Hello, friends
As I wrap up a few of my long-term projects and start to sink my teeth into a couple of new ones, I am reflecting on how much the job of interpretive planner and visitor experience advisor has changed in the last few years. The shift toward more consultative planning has been a welcome one. Though everything takes longer now, I think we're doing a better job in the end. There's nothing like the satisfaction of knowing your communities are going to see themselves in your exhibits, your programs, your amenities.
The world of communications is changing, too. Sometimes I feel quaint about keeping up a blog, though my readership seems to remain fairly faithful. I find myself wondering if I should have a TikTok, for example, but I don't know if my thin skin could deal with the inevitable trolls.
Anyway. I hope you enjoy these articles. Please feel free to hit 'reply' and let me know what you're up to.
Oh, also, I've rebranded my site with a fab new look. Please let me know what you think.
Take care,
Don

Consultation: Some Lessons Learned

sunset over water
In the last two years, virtually all of my projects have taken on a consultation component. At some point in an interpretive plan, an exhibit project, or a visitor experience strategy, the client needs to involve the community. These include Indigenous groups, naturalist organizations, historical societies, neighbourhood associations, and the like. Not all of these groups are the same—Indigenous consultation …

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TikTok, Decolonization, and You

TikTok, Decolonization, and You

You know, gentle reader, if you're going to dive into TikTok, you might as well try to do some good in the world.

Addressing the settler-colonist that lives inside us can be difficult, emotional work. And the more I dive into the steep learning curves of decolonization, the more I realize that it is unfair to expect affected communities—Black, Indigenous, and People of Colour …

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Visitor Experience and Problem-Space Thinking

nude sculpture, berlin
What is the way to your visitors' hearts? Understanding their problem spaces—and imaging solutions—is a first step.

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Hiring Better Interpreters

kananaskis country, ab

Interviews select people who are good at sitting at a table talking about themselves.

We all know what it's like to go through the stressful process of being interviewed for a job. And if you've been in the interpretive business for a while, you probably know what it's like to sit on both sides of the table; perhaps you've done it …

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