western painted turtle

Mission Creep, Turtles, and You

If your organization has been around for a while, you may discover that you have a few lines of business that don’t fit into your mission, or perhaps fit only in the broadest possible way. How does that happen? Mission creep is the slow and insidious process of taking on activities that don’t belong within your organization. In the non-profit world, these tend to sneak […]

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bridge, paris

Organizational Values in the Heritage Sector

In the heritage sector, values and brand are ultimately one and the same. If your mission describes what you do as an organization, both your values and your brand describe how you do it. That may sound strange: brand and values sound like two very different areas of concern. But I’m going to suggest to you that in the heritage sector, the two are inexorably […]

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