Finding Your Voice… On A Graph This is part two of a series. You should probably start with part one, here. In trying to craft my own voice as an interpreter and interpretive writer, I often look to some of the great interpreters I have seen over the years. And one of the things these inspiring people have in common is that they speak with a […]
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Dear Don: We’re Too Successful.
Welcome to the first in my Dear Don series, in which I do my best to answer questions from my readers about interpretation and visitor experience. (And if I don’t have the answers, I’ll be featuring wise experts who can help.) Dear Don: I attended your webinar on target audiences and have a question: We offer a variety of adult-only programs but there seem to be […]
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The Interpretive Voice
… have you found yours? Have you ever tried writing interpretive text as a committee? It’s about as delightful as being pecked apart by mergansers. Each writer contributes a piece, and each piece might be lovely on its own, but you put the bits together and they just don’t get along. And so you talk and you edit and you re-write and edit some more… until you […]
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2015: A Year In Photographs
2015 was a cornucopia of photographic opportunities. I visited places I never thought I’d see (Myanmar, Mumbai) and revisited places I’ll never tire of photographing (Stanley Park.) I hope you enjoy a sampling of my favourite shots of 2015. Happy new year, everyone.
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The Interpretive Soapbox
Interpreters are purveyors of wonder. Never, ever forget it. Those of us who work with endangered species (or endangered resources of any kind) tend to feel fairly passionate about them. We also tend to be have long personal histories with our subjects, and a high level of knowledge about them. As a result, we are prime candidates for committing what I’d like coin as Enright’s Cardinal […]
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Learning And The New Visitor Experience Paradigm
Let us talk less about learning, and more about connecting with essence of place, about the forging of links, the fostering of emotions and the long-term making of meaning. This is the conclusion of my series on the Visitor Experience (VE) Revolution. You might want to start with the first chapter, here. I consider myself both a champion and a casualty of the new visitor experience […]
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High Horses, Ivory Towers and the M-Word
This is the third instalment in a series, The Visitor Experience Revolution. You should probably start at part one, here. I will be presenting this topic at the National Association for Interpretation’s big workshop coming up next week in Virginia Beach. I hope to see you there. As interpreters, we identify ourselves as educators first and foremost. That is not a bad thing. But with that lofty self-image sometimes comes a sense of superiority […]
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Visitor Experience: Out With The Old
This is part two of a series; I suggest you start with the first instalment, here. Understanding our visitors’ needs and desires and trying to facilitate their experiences—both internal and external—very quickly become more important than creating didactic panels and programs. Organizations have started creating departments of Visitor Experience and hiring directors of Visitor Experience, and we are suddenly left to figure out where our old interpretive […]
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The Visitor Experience Revolution
Has it passed you by? I have been in the interpretation business for a long time. 33 years, in fact (I started when I was two, I swear.) During that time, trends and fashions have come and gone, but in all my years I don’t think I’ve seen anything as fundamental as what I call the visitor experience (VE) revolution. This has been a sea […]
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