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INTERPRETIVE PLANNING

From high-level goals through target audiences all the way to media and programs, I work with you and your team to bring your heritage place's stories to life.

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STRATEGIC PLANNING

I work with nonprofit organizations—particularly those in the natural and cultural heritage sectors—to help them develop and refine their strategic plans for the next three to five years.

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EVALUATION

Need an expert eye on your visitor experience products? Looking for a smart visitor survey? I'm your person.

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INTERPRETIVE WRITING

Digital media, panels, brochures, love letters... I am fast, creative, versatile, and concise.

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VISITOR EXPERIENCE DESIGN

I do full-suite visitor experience design, including market segmentation, competitive set analysis, essence of place exercises, program evaluations, visitor experience assessments, product plans, and more.

TRAINING

I design and lead professional development courses for interpreters and product developers. I can work in-person or remotely using digital learning management systems.