WHAT I DO...

INTERPRETIVE PLANNING

I work with you and your team to bring your heritage place's stories to life.

PRODUCT DEVELOPMENT

Kickass personal programming, digital media development, exhibition pre-design... I specialize in transformative visitor experiences.

INTERPRETIVE WRITING

Digital media, panels, brochures, love letters... I am fast, creative, versatile, and concise.

VISITOR EXPERIENCE DESIGN

I facilitate full-suite visitor experience design, including marketing plans, essence of place exercises, product plans, visitor experience assessments, and more.

TRAINING

I design and lead professional development courses for interpreters and product development officers, and I can work in-person or remotely using digital learning management systems.

MARKET ANALYSIS

I wade through the data so you don't have to. Visitor segmentation sliced and diced demographically, geographically, and psychographically.

Unforgettable Visitor Experiences

GET IN TOUCH...