I work with parks, museums, historic sites, zoos, and aquariums
to increase their revenue, attendance, satisfaction, and relevance.
I work with you and your team to bring your heritage place's stories to life.
Kickass personal programming, digital media development, exhibition pre-design... I specialize in transformative visitor experiences.
Digital media, panels, brochures, love letters... I am fast, creative, versatile, and concise.
I facilitate full-suite visitor experience design, including marketing plans, essence of place exercises, product plans, visitor experience assessments, and more.
I design and lead professional development courses for interpreters and product development officers, and I can work in-person or remotely using digital learning management systems.
I wade through the data so you don't have to. Visitor segmentation sliced and diced demographically, geographically, and psychographically.